KORA Community Guidelines

Version 2026-10-21

KORA is a short-video platform devoted to the voices, stories and cultures of Africa. These guidelines say what is expected of everyone here, and what we do when they are not respected. They apply to everything you post or write: videos, captions, comments, private messages, display name and biography.

By creating an account, you accept these guidelines. We will revise them; each version carries a date, and you can always consult the one you accepted.

1. KORA is for adults only

You must be 18 or older to create an account. We ask for your date of birth at sign-up and refuse the account if it indicates less than eighteen years. An account we learn belongs to a minor is deleted.

This rule also governs what you post: a video depicting a minor in a sexualised, degrading or dangerous way is removed without warning and reported to the competent authorities.

2. What you post is yours, and you answer for it

You keep all rights to your videos. By publishing them, you only authorise us to host them, display them in the application, and make them reachable through a share link, for as long as you leave them published.

Downloads. If you leave them on — the default setting — you also allow other members to save a copy of your videos on their phone, for their personal use; that copy is marked “KORA @your handle”. You can withdraw this permission for all your new videos in your settings, or video by video; a copy already saved cannot be recalled. A downloaded video remains its author's work: reposting it on KORA as your own breaks these rules.

You warrant that you have the right to publish what you publish: you filmed it, or you have permission. This covers music, images and excerpts of other people's work.

You must also have the agreement of identifiable people you film. Posting a video of someone without their consent, particularly in a private place, is grounds for removal.

You alone are responsible for what you post, and for complying with the laws of the country where you live or from which you post. Content these guidelines allow may be prohibited elsewhere: it is for you to judge before posting it. KORA does not review content before it is published, and may remove a publication judged inappropriate or unlawful.

3. What has no place on KORA

We remove, and depending on severity suspend or delete the account:

Content that endangers people — threats, incitement to violence, harassment, intimidation, disclosure of private information (address, phone number, workplace) without consent.

Hate speech — content attacking a person or group because of their origin, ethnicity, nationality, religion, disability, sex, sexual orientation or gender identity.

Sexually explicit content, and sexual nudity.

Gratuitous violence — scenes of severe injury, of cruelty toward people or animals, posted with no evident informational purpose.

Content promoting suicide, self-harm or eating disorders, or providing the means for them.

Illegal activity — sale of drugs, weapons or protected species, human trafficking, fraud.

Organised deception — impersonation, coordinated fake accounts, manipulation of counters, disinformation that endangers health or elections.

Spam — repetitive posting, clickbait, undisclosed promotion.

3a. Religion, politics and current affairs

These subjects have their place on KORA. You may present your faith, debate a policy, comment on the news, or criticise a belief, an institution or a leader. The limit is the same for everyone: we discuss ideas, we do not attack people. Calls to violence, insults aimed at believers or communities, and disinformation about an election (date, place, voting conditions) are removed.

Political parties and candidates may post like anyone else. Any paid, concealed or excessive political promotion is, however, prohibited: sponsored content, coordinated accounts, serial posting intended to flood feeds. During an election period, reports concerning the vote are reviewed first.

On these subjects more than any other, we rely on your sense of responsibility: what you post commits your word, and sometimes your safety.

3 ter. Private messages and follows

Private messages follow the same rules as everything else: harassment, a threat or a sexual solicitation sent privately is treated as if it had been posted.

You can write freely only to a mutual follower — someone you follow who follows you. Writing to another member counts as a follow request, and only one message is allowed while it remains unanswered. A refusal is silent; getting around a refusal or a block — through another account, for example — is grounds for sanction.

Following someone requires their consent. By following someone, you agree that they may follow you back: their follow is then accepted automatically.

4. Reporting

Every video carries a report button, and so does every conversation. Describe in a few words what seems wrong to you: that is what the person deciding will read. When you report a conversation, moderation sees the last thirty messages exchanged, recorded by our servers at the moment of the report, and nothing else of your messages.

Without an account. Anyone, member or not, may report content they consider illegal by writing to moderation@korasocialnetwork.africa. Say where the content is (its share link is enough), explain why it seems illegal to you, give your name and email address — unless it concerns child sexual abuse — and confirm that you are writing in good faith. We acknowledge receipt, then tell you what we decided.

A report removes nothing automatically. It is examined. If you want to stop seeing someone immediately, block them: their videos and comments disappear for you, and yours disappear for them; a conversation between you is cut off, and neither of you can write in it any more.

We commit to reviewing reports within 21 days at most. Reports involving minors or an immediate threat are handled first.

4a. How videos are suggested to you

The "For you" feed removes no video: it ranks them. A video rises higher the more it comes from an account you follow (the criterion that weighs most), touches one of your interests, and is in a video language you have chosen — a video without speech always counts as understood. Among videos of equal rank, the order is drawn at random, newer videos having a better chance of coming first; a video already seen during the session moves to the end of the feed. Neither your watch history nor usage measurements enter this ranking. You can change these criteria at any time in your settings, by changing your follows, your interests or your video languages.

5. What we do when a rule is broken

Depending on severity and repetition: removal of the content; a warning; temporary suspension; permanent deletion of the account. The gravest breaches — content involving minors, credible threats — lead to immediate deletion and, where applicable, a report to the authorities.

Every decision is explained. When we remove content, restrict access to it or sanction an account, we tell you in the application and by email: what is concerned, the measure taken and its duration, the facts relied on, the rule or law broken, and how to challenge it. These decisions are taken by a person, never by automated processing.

When an account is deleted as a sanction, the email address attached to it cannot be used to create an account for six months.

You may contest a decision by writing to contact@korasocialnetwork.africa (or by post: KORA Social Network, 300-204, rue du Saint-Sacrement, Montréal (Québec) H2Y 1W8, Canada). We answer and re-examine. You have 14 days from notification of the decision to contest it. If you acknowledge it in the application, it becomes final.

6. Your account

You can delete your account at any time from the application, under Profile then Settings, by confirming with your password. Deletion is permanent: your profile, your videos, your files, your comments, your follows and your conversations are erased and cannot be restored. Your conversations also disappear for the people you were talking with.

Content under a report is not kept aside: deleting your account erases it from our servers like everything else. The report itself remains, with the excerpt recorded when it was made, so that moderation can still decide.

6 bis. Supporting a creator

This feature is suspended for now: no payment link can currently be declared and no creator can be supported. The rules below will apply when it reopens.

A creator may put the address of their payment page on their profile, so that viewers can support them directly. The “Support this creator” button opens that page at their provider: the payment happens outside KORA. We never touch the money, we take no share of it, we see neither the amount nor the means of payment, and we are not a party to the transfer. Only that provider's terms and the laws of the country where the payment takes place apply.

Support is a donation: it grants nothing on KORA — no reserved content, no badge, no different treatment. A creator who promises something in return, or who sells through that link, breaks these rules.

Every link is reviewed before it appears, and any change of link is reviewed again. That review checks that the page is indeed a donation page in the creator's name; it guarantees nothing more. Only send money to creators you know, and look at the page before you pay. If a link looks fraudulent to you, report it: the reason “Fraudulent payment link” exists for that. We remove a rightly reported link without notice, and an account that uses one to deceive is sanctioned.

7. Contacting us

contact@korasocialnetwork.africa (or by post: KORA Social Network, 300-204, rue du Saint-Sacrement, Montréal (Québec) H2Y 1W8, Canada) — for an urgent report, an appeal, or any question about these guidelines.

Point of contact (EU Digital Services Act, Articles 11 and 12): contact@korasocialnetwork.africa, for the authorities of the Member States, the European Commission and the people who use KORA. We read and reply in French, English, Spanish and Portuguese.

Legal representative in the European Union (same Act, Article 13): KORA will appoint one shortly; their name and address will appear here as soon as they are appointed.

These guidelines bind the publisher and any successor or company of the same group entrusted with the operation of KORA; such a change would be announced to you in the application.

These guidelines, and all content published on KORA, are governed by the laws in force in Québec and by the federal laws of Canada applicable there. If you are in the European Union, this choice does not deprive you of the protection given to you by the mandatory rules of the country where you live.

Publisher: KORA Social Network, a business registered in Québec (Canada), whose address is 300-204, rue du Saint-Sacrement, Montréal, Québec H2Y 1W8, Canada.